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Refund and returns

For return & refund  of any purchases please mail us on support@emotiongift.com

  • 1. The return products should be in same condition (quality and quantity) which is sent by us.
  • 2. Only Courier charges will be  deducted  on returns .
  • 3. The remaining amount is credited to emotiongift account.
  • Once credited into your emotiongift account, emotiongift credits cannot be exchanged for cash, or credit into your card or netbanking account.
  • 4. Flowers and cakes can not be cancelled or refunded.
  • 5. We shall be unable to return or exchange the following items, unless these are returned in original and sealed packaging : all electronic items & appliances, fine  jewellery, perfumes,  media (CD/DVDs) watches, wines, confectionery, and gift cards.  Any personalized/ altered items cannot be returned or exchanged.

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